Contact Us
💬 For any questions related to products or orders, the best way to reach us is via email at support@vivapaintbynumbers.com
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🤝 Our customer service team is available Monday-Friday 9AM-5PM (EST) to assist you.
📧 We will do our best to get back to you within 24-48 hours.
⚠️ Please note that this is the only way to contact us and receive a response. Thank you.
IMPORTANT:
⚠️ If you have a question about your orders, please include the following information in the subject line of your email to help us address your inquiry efficiently:
- Order Number #
- Shipping Name
🙏 Thank you for your understanding. This will help us assist you more quickly and effectively.
NOTE:
⚠️ Due to the COVID-19 outbreak, there may be delays in shipping and the current delivery time is estimated to be 1-2 weeks.
🚨 Unfortunately, due to the high volume of incoming sales, it may take longer than the promised 24-hour timeframe for us to respond to your query.
🙏 We apologize for any inconvenience and appreciate your understanding during this time. Thank you for your patience.